Administration Officer Skills

About the course

The course is designed for those who wish to work in Office Administrative role or already working in the similar area, covering key aspects of Office Administration Assistant or Administration Officer. Delivered at North Parramatta, this course can be a perfect starting point if you are looking for a career change or upgrade your skills and knowledge in office administration. This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. Please note that classes may not be available when you are reading this course description, but the college still encourages the potential candidates to register their interest by joining the waiting list (available at the bottom of this page).

You have six months to complete this course from the date of commencement. Please let your trainer know if you need more time to complete or for any other support you may require. Prerequisites

Whilst there are no prerequisites for this course, it is expected that you have adequate language, literacy and numeracy skills and computer skills to be able to interact with peers, trainers and completing assessments using a computer in the classroom.

This course includes the following units of competency:

BSBCMM201 Communicate in the workplace *BSBITU312 Create electronic presentations BSBWOR301 Organise personal work priorities and development BSBINM301 Organise workplace information BSBADM307 Organise schedules BSBITU315 Purchase goods and services online

Delivery Strategies

This course will be delivered face to face classroom-based lecture with a qualified and skilled trainer and the self-paced journey for a thorough understanding of the competency requirements and to prepare for the assessments. Learning strategies include role play, demonstrations, lectures, and classroom activities etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

Assessment Strategies

Assessments for this qualification include both formative and summative assessments which involves a variety of activities including knowledge questions, case studies, presentations, projects, demonstration, observations etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

Resource Requirements

Learner manuals will be provided at no further cost than the course fee. This course requires the use of computer and internet either in the classroom or at the students’ home or workplace to research the relevant legislations, industry standards and to develop relevant workplace documents.

What if I find that the course is not suitable for me?

Once you have commenced your study, you cannot cancel your enrolment. Therefore, we strongly advise you to read the course information, especially who will benefit from this course, the units of competency covered and deliver and assessment strategies. Our enrolment and refund policy is available in our Student Handbook. You can access the Student Handbook by visiting our website or you can contact us on 02 96872072 or email to for a copy of the Student Handbook.

How much work is involved in completing the course?

Please note assessments for this course involve significant work both during and after the sessions. 10 to 15 hours of study is expected every week. You will have maximum of two attempts to submit your assessments. If you are considered Not Yet Competent after the second submission with

Recognition of Prior Learning (RPL)

If you believe you already have skills and experience relevant to the competencies of this course, please let the trainer know for a recognition. Please note that applying for RPL may not automatically result in the issuing of the skill set. In case of any gaps found, you will be advised of those gaps and asked to provide further evidence against your RPL claim. If you are still considered Not Yet Competent (NYC), you may be offered a tutorial for those gaps, which will incur further cost.

Competency outcome

On successful completion of all assessments, you will be awarded with a Statement of Attainment from BSB30412 Certificate III in Business Administration. If you wish to gain the full qualification, you will need to complete all the units of BSB30415 Certificate III in Business Administration.

Career Opportunities

On successful completion of the course, you may be eligible to seek employment as office administrator, office coordinator, administration officer or any other office administrative roles.


On successful completion of the six units of competency will provide credit towards the Diploma of Business Administration BSB30415.

More information

Should you require further information, please feel free to contact our office on 02 96872072 or email to

Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
$1,440 Limited GST free
Administration Officer Skills

<p><strong>About the course</strong></p>

<p>The course is designed for those who wish to work in Office Administrative role or already working in the similar area, covering key aspects of Office


Fee free training is available for eligible students. Please call 02 96872072 or send an email to to assess your eligibility. If you seek funding, please do not enrol online and send us your printed enrolment form, a photo ID and your recent Centrelink statement (if any).Please note if you enrol online when there is a possibility of being eligible for funding, your fee may not be refunded unless we cancel the course or fail to deliver it after the commencement

If there isn't a class to suit you, please the waiting list.