BSB50120 Diploma of Business (Business Operations) Parramatta College

BSB50120 Diploma of Business (Business Operations)

BSB50120 Diploma of Business (Business Operations)

About the course
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

Units to be completed, 5 core and 7 electives. Delivered in classroom environment at North Parramatta, this course can be a perfect starting point if you are looking for a career change. BSB50120 Diploma of Business will be awarded on successful completion of all units.

Computer usage is provided in the classroom for reference to internet sites and templates. To gain the full qualification you will need to satisfactorily complete all the units listed below including all required assessments and other evidence requirements. Where a learner does not satisfactorily complete the full qualification, a Statement of Attainment will be issued for those units that have been satisfactorily completed.

This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. Please note that classes may not be available when you are reading this course description, but the college still encourages the potential candidates to register their interest by joining the waiting list (available at the bottom of this page).

NSW Govt Funding
NSW Govt funding may be available for this qualification for eligible candidates. Please visit to do a preliminary check of your eligibility. Alternatively, you can complete the Application Form and send it to Make sure you save the completed application form in PDF before emailing.

Please do not enrol online if you find yourself eligible for NSW Govt subsidy. Just send us the completed enrolment form (, a copy of your Centrelink Statement if you receive Commonwealth Welfare benefit and a copy of your photo ID. We will then let you know how much subsidy you are entitled to.


Selection of units of competency

Core units
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace

Elective units
BSBPMG430 Undertake project work
BSBPMG530 Manage project scope
BSBTWK503 Manage meetings
BSBHRM525 Manage recruitment and onboarding
BSBHRM526 Manage payroll
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational plans

Delivery strategies
This course is focused on developing entrepreneurship skills and will allow students to gain real experience in the classroom, practice in small groups of up to 15 students, and undertake assessments based on current industry practices. You are expected to attend 350 hours of classroom delivery over 12 months. It is expected that a full-time study load outside the classroom will involve up to 20 hours a week of study. In class delivery includes:

·         Classroom delivery by experienced and industry skilled trainer
·         Simulated in class experience
·         Activities performed in the class
·         Role plays as required in any given unit of competency
·         Audio/Video presentation to introduce learners with real life scenarios
·         Self-paced trainer led activities to reinforce, extend and reflect on what has been learnt in the class

Assessment strategies

Assessments for this qualification include both formative and summative assessments in the form of:
·         Direct observation in a simulated work environment by a Trainer/ Assessor of this course
·         Portfolio of evidence assessed by a Trainer/ Assessor of this course. This portfolio would also include workbooks completed at the students' own time,
·         Critical reflections of work undertaken in demonstrating skills
·         Role plays and workplace simulation exercises where demonstration of skills cannot be achieved within the workplace;
·         Presentation of information in the workplace or in a simulated work environment
·         Written reports; and
·         Knowledge based exercises which demonstrate key knowledge across subjects in the form of quizzes or short answer questions.

Course Fee $7,800

Recognition of Prior Learning (RPL)
Please note that applying for RPL may not automatically result in issuing of the qualification or statement of attainment. No refund will be made if the RPL assessment results in a partial qualification or no qualification. However, you have the right to appeal for a review of the RPL decision. Please download a copy of our Student Handbook ( for further information.

Final outcome
Upon successful completion of all the required units of competency, you will be awarded with BSB50120 Diploma of Business.

Have more questions to ask?
Please feel free to contact our friendly enrolment officers on 02 9687 2072 to discuss more about the course or send an email to

Assessments are made against units of competency from the Diploma of Business BSB50120.

This course has no current classes. Please the waiting list.