Are you looking at working in the Retail sector? Then this could be your pathway
Retail Course
SIR30216 - Certificate III in Retail
Qualification Description
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
13 units must be completed:
8 core units plus
5 elective units
Contact the college for class schedules. You may also be eligible for Government subsidised training
Email admin@parramattacollege.edu.au or call us on 02 9687 2072.
Please note this is general advice. For more information re the relevant standards, please visit https://www.asqa.gov.au/standards.
Retail Pathway
- Receive and handle retail stock (SIRRINV001)
- Work effectively in a team (SIRXCOM002)
- Sell to the retail customer (SIRXSLS001)
- Contribute to workplace health and safety (SIRXWHS002)
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<p>Do you want to work in Retail, then this short course is the right starting point for you. This course is designed to fulfil all the primary needs and requirements for
...NSW Govenment subsidy may be available for eligible participants.
If there isn't a class to suit you, please the waiting list.
SIR30216 Certificate III in Retail
- Assist with customer difficulties (SIRXCEG002)
- Engage the customer (SIRXCEG001)
- Sell to the retail customer (SIRXSLS001)
- Contribute to workplace health and safety (SIRXWHS002)
- Build customer relationships and loyalty (SIRXCEG003)
- Receive and handle retail stock (SIRRINV001)
- Identify and respond to security risks (SIRXRSK001)
- Work effectively in a team (SIRXCOM002)
- Work effectively in a service environment (SIRXIND001)
- Use social media to engage customers (SIRXMKT002)
- Analyse and achieve sales targets (SIRWSLS002)
- Communicate in the workplace to support team and customer outcomes (SIRXCOM001)
- Work with diverse people (CHCDIV001)
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<p>Do you want to work as Retail Professional, then this course is the right choice for you. This course is designed to fulfil all the primary needs and
...NSW Govenment subsidy may be available for eligible participants.
If there isn't a class to suit you, please the waiting list.