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Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
$1,150 Limited GST free
Customer Service and Business Skills

<p>Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the

...
Self paced
Approximately 200 hours
180 maximum days to complete
2020-01-27 2020-01-27
Self-paced learning only

If there isn't a class to suit you, please the waiting list.

Certificate I in Information, Digital Media and Technology

Course information This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer and a range of software applications and digital devices and provides foundation digital literacy skills to support a wide range of varying industry occupations. There are 6 units of competency to be completed for Certificate I in Information, Digital Media and Technology. Students intending to enrol into this course... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
  • Use digital devices (ICTICT104)
  • Operate word-processing applications (ICTICT102)
  • Operate a personal computer (ICTICT101)
  • Operate presentation packages (ICTICT106)
  • Use, communicate and search securely on the internet (ICTICT103)
  • Contribute to health and safety of self and others (BSBWHS201)
$1,290 Limited GST free
Certificate I in Information, Digital Media and Technology

<h1 id="Courseinformation">Course information</h1><p>This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer

...
Self paced
Approximately 200 hours
180 maximum days to complete
2020-01-27 2020-01-27
Self-paced learning only

Full fee shown; however this qualification may be fully or partially subsidised by the NSW Government for eligible participants. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

If there isn't a class to suit you, please the waiting list.

Office Skills - Information Technology and WHS

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining financial records, producing workplace documentations and organising personal work priorities. A Statement of Attainment is issued on successful completion of all required assessments. If you wish to complete the full BSB30415 Certificate III in Business Administration, you will also need... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
  • Process accounts payable and receivable (BSBFIA303)
  • Develop keyboarding speed and accuracy (BSBITU307)
  • Create electronic presentations (BSBITU312)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Design and produce spreadsheets (BSBITU314)
  • Design and produce digital text documents (BSBITU313)
$945 Limited GST free
Office Skills - Information Technology and WHS

<p>Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining

...
Self paced

2020-01-27 2020-01-27

Fee Free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Related Courses

Guitar - Beginner

Learn how to pick, strum and play the guitar in a range of styles and learn how to take what you’ve learnt into any style you like! You’ll come away with a good understanding of the basics, how to hold the guitar to get the best sound, and be able to play through some chords and songs. No Concession. [More]
$330 Limited inc GST
Guitar - Beginner

<p>Learn how to pick, strum and play the guitar in a range of styles and learn how to take what you’ve learnt into any style you like! You’ll come away with a good understanding of the basics, how to

...

Please note due to the public holiday there will be no class on Monday 7th October.

Materials: Please bring your own acoustic guitar. Also a plain exercise book, a pen and a bottle of water.

$330 Limited inc GST
Guitar - Beginner

<p>Learn how to pick, strum and play the guitar in a range of styles and learn how to take what you’ve learnt into any style you like! You’ll come away with a good understanding of the basics, how to

...

Please note due to the public holiday there will be no class on Monday 7th October.

Materials: Please bring your own acoustic guitar. Also a plain exercise book, a pen and a bottle of water.

If there isn't a class to suit you, please the waiting list.

Ukulele - Beginners

Learn how to play ukulele! This highly portable and relatively inexpensive instrument has proved popular since the 1920s when it was associated with the early jazz movement. This course is designed to take students who previously have had little or no exposure to playing the ukulele, and give you the ability and confidence to play simple tunes with the knowledge and skills to continue learning at your own pace. Please bring your own ukulele. No Concession. [More]
$330 Limited inc GST
Ukulele - Beginners

<p>Learn how to play ukulele! This highly portable and relatively inexpensive instrument has proved popular since the 1920s when it was associated with the early jazz movement. This course is designed

...

Please note due to the public holiday there will be no class on Monday 7th October.

Materials: Please bring your own ukulele. Also a plain exercise book, a pen and a bottle of water.

$330 Limited inc GST
Ukulele - Beginners

<p>Learn how to play ukulele! This highly portable and relatively inexpensive instrument has proved popular since the 1920s when it was associated with the early jazz movement. This course is designed

...

Please note due to the public holiday there will be no class on Monday 7th October.

Materials: Please bring your own ukulele. Also a plain exercise book, a pen and a bottle of water.

Keyboarding Speed and Accuracy

About the course This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using Typingmaster Pro 7. Before you enrol you must be able to use a personal computer including keyboard and mouse on a basic level. This course will benefit all students plus attain one of the entry requirements into the Police Force or any member of the community needing to type tasks as a skill for their course/workplace.... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
  • Develop keyboarding speed and accuracy (BSBITU307)
$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$350 Limited GST free
Keyboarding Speed and Accuracy

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course provides accurate touch-typing, using the correct technique which is still the best way to learn to type effectively, using

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Computers for Beginners

About the course This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing files with application programs, sending and retrieving emails, using the internet, using peripheral devices, such as printers, applying basic security procedures and power-management settings, and backing up and shutting down a personal computer. On successful completion a statement of attainment will be awarded for... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Languages - Arabic Stage 1

EARLY BIRD FEES apply for some courses! COURSE DESCRIPTION This is an introductory Arabic course in Modern Standard Arabic (MSA). It is not in dialectal Arabic. The course will begin by providing students with an understanding of the importance of and key areas where Arabic is spoken, and the differences between MSA and dialectal Arabic. Each lesson is basically split into two halves: the first half is focused on acquiring a comprehensive grounding in the Arabic... [More]
$220 Limited inc GST
Languages - Arabic Stage 1

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p><strong>COURSE DESCRIPTION</strong></p><p>This is an introductory Arabic

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

Please bring pens and a notebook. All worksheets/learning materials are provided.

No class on 17th and 24th February.

$220 Limited inc GST
Languages - Arabic Stage 1

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p><strong>COURSE DESCRIPTION</strong></p><p>This is an introductory Arabic

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

Please bring pens and a notebook. All worksheets/learning materials are provided.

If there isn't a class to suit you, please the waiting list.

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