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Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
$1,150 Limited GST free
Customer Service and Business Skills

<p>Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the

...
Self paced
Approximately 200 hours
180 maximum days to complete
2019-12-13 2019-12-13
Self-paced learning only

If there isn't a class to suit you, please the waiting list.

Office Skills - Information Technology and WHS

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining financial records, producing workplace documentations and organising personal work priorities. A Statement of Attainment is issued on successful completion of all required assessments. If you wish to complete the full BSB30415 Certificate III in Business Administration, you will also need... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
  • Process accounts payable and receivable (BSBFIA303)
  • Develop keyboarding speed and accuracy (BSBITU307)
  • Create electronic presentations (BSBITU312)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Design and produce spreadsheets (BSBITU314)
  • Design and produce digital text documents (BSBITU313)
$945 Limited GST free
Office Skills - Information Technology and WHS

<p>Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining

...
Self paced

2019-12-13 2019-12-13

Fee Free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Related Courses

Design and Develop Assessment Tools

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that from 1st of July 2019, you must have TAEASS502 Design and develop assessment tools (or its successor), TAEASS502A or TAEASS502B and TAELLN411 Address adult language, literacy and numeracy skills or (its successor) or TAELLN401A if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma... [More]
Assessments are made against units of competency from the Certificate IV in Training and Assessment TAE40116.
  • Design and develop assessment tools (TAEASS502)
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...

If there isn't a class to suit you, please the waiting list.

Payroll with MYOB

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software. You will learn to record payroll data e.g. pay period details, any deducations and allowances, prepare payroll from these data and handle payroll enquiries. On successful completion of competencies you will receive a statement of attainment for BSBFIA302 Process payroll from BSB30415 Certificate III Business... [More]
Assessments are made against units of competency.
$390 Limited GST free
Payroll with MYOB

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software.

...
$390 Limited GST free
Payroll with MYOB

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software.

...
$390 Limited GST free
Payroll with MYOB

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software.

...
$390 Limited GST free
Payroll with MYOB

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software.

...
$390 Limited GST free
Payroll with MYOB

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in MYOB accounting software.

...

If there isn't a class to suit you, please the waiting list.

Basic Bookkeeping, Reporting & Payroll

EARLY BIRD FEES apply for some courses! This course is designed to provide students with practical knowledge of Bookkeeping and general GST applications. The course suits business owners and accounts clerks as well as people with little knowledge of bookkeeping & GST. Below is a short video of our popular tutor Mark teaching Basic Bookkeeping: COURSE CONTENT • Accounts Payable & Receivable, Cashbook, Bank Reconciliations, Journal Entries, Gen Ledger, depreciation,... [More]
$260 Limited GST free
Basic Bookkeeping, Reporting & Payroll

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This course is designed to provide students with practical knowledge of

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $320!

Students need to bring a basic calculator, ruler, pencil, rubber and sharpener each session.
Also 2 Accounts writing books will be required for the course, they are approx $3 each, however the tutor will discuss this on the first night, as they are not needed for the first night.

$260 Limited GST free
Basic Bookkeeping, Reporting & Payroll

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This course is designed to provide students with practical knowledge of

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $320!

Students need to bring a basic calculator, ruler, pencil, rubber and sharpener each session.
Also 2 Accounts writing books will be required for the course, they are approx $3 each, however the tutor will discuss this on the first night, as they are not needed for the first night.

If there isn't a class to suit you, please the waiting list.

Accounts payable and receivable with Quickbooks

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting software. You will learn to prepare financial records using manual bookkeeping and then learn how these records are kept using Quickbook accounting system. On successful completion of competencies you will receive a statement of attainment, BSBFIA303 Process accounts payable and receivable, from BSB30415 Certificate III... [More]
Assessments are made against units of competency.
  • Operate accounting applications (ICTICT208)
  • Process accounts payable and receivable (BSBFIA303)
$450 Limited GST free
Accounts payable and receivable with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Early bird fee shown, which will remain valid until 13th of April 2019. After this period the fee will be $450.

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Office Skills - Administration

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process customer complaints, organise schedules and workplace information, producing workplace documentations and organising personal work priorities. A Statement of Attainment is issued on successful completion of all required assessments. If you wish to complete the full BSB30415 Certificate III in... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
$945 Limited GST free
Office Skills - Administration

<p>Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

If there isn't a class to suit you, please the waiting list.

Related Courses

Language, literacy and numeracy assessment skills for trainers

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that from 1st of July 2019, you must have TAEASS502 Design and develop assessment tools (or its successor), TAEASS502A or TAEASS502B and TAELLN411 Address adult language, literacy and numeracy skills or (its successor) or TAELLN401A if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma... [More]
Assessments are made against units of competency from the Certificate IV in Training and Assessment TAE40116.
  • Address adult language, literacy and numeracy skills (TAELLN411)
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that from 1st of July 2019, you

...

If there isn't a class to suit you, please the waiting list.

Coffee Making - Barista Skills

Please be aware this course is held at Coffee Galleria. Work as a barista. This course covers all basic espresso coffee making techniques. Designed to teach individuals the art of making the perfect espresso. Fantastic for beginners with plenty of one on one teaching. Great for the experienced Barista who wants to learn “How not to take short Cuts” and sharpen their skills. Delivered by experienced trained industry professionals. Practical hands on training. No... [More]
$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

If there isn't a class to suit you, please the waiting list.

Starting your own Import/Export Business

Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics, documentation, trade terms, international marketing, financing and payment terms as well as risk management. No Concession. Your trainer won an award for education at the Import Export Show 2011 and has a wealth of experience and is the author of the Comprehensive Import / Export Manual that is... [More]
$189 Limited GST free
Starting your own Import/Export Business

<p>Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics,

...
The class has now been scheduled for Thursday 11th July.
$189 Limited GST free
Starting your own Import/Export Business

<p>Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics,

...
The class has now been scheduled for Thursday 11th July.

If there isn't a class to suit you, please the waiting list.

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