Adult and Community Education (ACE) - Parramatta College
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Adult and Community Education (ACE)
Smart and Skilled + Adult and Community Education (ACE) program is funded by the NSW government. We offer subsidised accredited training for those who are eligible. For more information, click here

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Customer Service Skills

About the course Great customer service is at the core of a successful business whether it is a small or a large enterprise. This skillset is designed for the people who require customer service skills to interact with internal and external stakeholders to provide excellent customer service experience same time developing and applying thinking and problem-solving skills. What I will learn This course will provide the skills required to make your clients feel welcome, manage the... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Develop and apply thinking and problem solving skills (BSBCRT201)
  • Process customer complaints (BSBOPS305)
  • Deliver and monitor a service to customers (BSBOPS304)

This course has no current classes. Please the waiting list.

Make-up for Photography

  Make-up for Photography course will provide you with the skills and knowledge to empower you to design and apply make-up for photographic shoots in natural and artificial light.  This course will give you the ability to select products and tools to apply photographic make-up in response to a brief from a client or stylist engaged in a photo shoot for various occasions: Weddings Fashion Business Runway Film You will learn: The Fundamentals - Core photography concepts to understand... [More]
Assessments are made against units of competency from the Certificate III in Beauty Services SHB30121.
  • Design and apply make-up for photography (SHBBMUP010)

This course has no current classes. Please the waiting list.

First Aid in Education & Care Setting HLTAID012

  This unit HLTAID012 Provide First Aid in an education and care setting is designed to provide skills and knowledge required to perform first aid to infants and children as well as providing additional training especially in areas of asthma and anaphylaxis specific to the childcare industry and other child focused organisations as well as Parents and carers of young children.  On successful completion of this course, participants will learn:  Respond to emergency situations -... [More]
Assessments are made against units of competency.
  • Provide First Aid in an education and care setting (HLTAID012)

This course has no current classes. Please the waiting list.

CHCPRT025 Identify and report children and young people at risk

About the course This unit CHCPRT025 Identify and report children and young people at risk meets the Education and Care Services National Regulations requirements. This unit is a compulsory job requirement for many service owners, management committees and/or Nominated Supervisors which they like to ask their staff to complete the above-mentioned course to ensure they are fully aware of the laws and their obligations to meet the requirements of regulations to be compliant. This... [More]
Assessments are made against units of competency from the Certificate III in School Based Education Support CHC30221.
  • Identify and report children and young people at risk (CHCPRT025)

This course has no current classes. Please the waiting list.

White Card for Trainers CPCCWHS2001 - Apply WHS requirements, policies and procedures in the construction industry

CPCCWHS2001 - Apply WHS requirements, policies and procedures in the construction industry, covers the outcomes required to carry out WHS requirements through safe work practices at any on or off-site construction workplace. It requires the performance of work in a safe manner through awareness of risks and work requirements, and the planning and performance of safe work practices with concern for personal safety and the safety of others. It includes the identification of hazardous... [More]
Assessments are made against units of competency.
  • Apply WHS requirements, policies and procedures in the construction industry (CPCCWHS2001)

This course has no current classes. Please the waiting list.

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