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• • BSB30120 Certificate III in Business (Administration)

    {image name:"BSB30120 Certificate III in Business Administration"} 

    Designed for those who wish to work in office administrative role, this course covers all aspects of office administration from customer service to accounts payable and receivable. 6 core and 7 elective units to be completed. This course is a perfect starting point if you are looking for a career change. RPL available. BSB30120 Certificate III in Business (Administration) will be awarded on successful completion of all units.

    Computer usage is provided in the classroom for reference to internet sites and templates. To gain the full qualification you will need to satisfactorily complete all the units listed below including all required assessments and other evidence requirements. Where a learner does not satisfactorily complete the full qualification, a Statement of Attainment will be issued for those units that have been satisfactorily completed.

    This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. Please note that classes may not be available when you are reading this course description but the college still encourages the potential candidates to register their interest by joining the waiting list (available at the bottom of this page).

    NSW Govt Funding

    NSW Government subsidy may be available for eligible participants when enrolling into the full qualification. Please call 02 96872072 or send an email to admin@pcc.edu.au to assess your eligibility for subsidised fee.

    Please do not enrol online if you find yourself eligible for NSW Govt subsidy. Just send us the completed enrolment form (https://www.parramattacollege.com.au/enrol), a copy of your Centrelink Statement if you receive Commonwealth Welfare benefit and a copy of your photo ID. We will then let you know how much subsidy you are entitled to.

    Selection of units of competency

    Core units

    BSBCRT311 Apply critical thinking skills in a team environment
    BSBPEF201 Support personal wellbeing in the workplace
    BSBSUS211 Participate in sustainable work practices
    BSBTWK301 Use inclusive work practices
    BSBWHS311 Assist with maintaining workplace safety
    BSBXCM301 Engage in workplace communication

    Elective units

    BSBTEC202 Use digital technologies to communicate in a work environment
    BSBTEC302 Design and produce spreadsheets
    BSBWHS332X Apply infection prevention and control procedures to own work activities 
    BSBOPS304 Deliver and monitor a service to customers
    BSBFIN302 Maintain financial records
    BSBOPS303 Organise schedules
    BSBHRM416 Process payroll

    Delivery strategies

    This course is focused on developing skills in office administration and will allow students to gain real experience in the classroom, practice in small groups and undertake assessments based on current industry practices. Delivered over 2 days per week for 16 weeks classroom delivery with an additional to 20 hours per week of home study. 

    In class delivery includes:

    • Classroom delivery by experienced and industry skilled trainer
    • Simulated in class experience
    • Activities performed in the class
    • Role play as required in a given unit of competency
    • Audio/Video presentation to introduce learners with real life scenarios

    Assessment strategies

    Assessments for this qualification include both formative and summative assessments in the form of:

    • Direct observation in a simulated work environment by a Trainer/ Assessor of this course
    • Portfolio of evidence assessed by a Trainer/ Assessor of this course. This portfolio would also include workbooks completed at the students' own time
    • Critical Reflections of work undertaken in demonstrating skills
    • Role plays and workplace simulation exercises where demonstration of skills cannot be achieved within the workplace
    • Presentation of information in the workplace or in a simulated work environment
    • Written reports
    • Knowledge based exercises which demonstrate key knowledge across subjects in the form of quizzes or short answer questions

    Recognition of Prior Learning (RPL)
    If you believe you have relevant skills and experience satisfying the competency requirement of this qualification, please address this with the Course Co-Ordinator prior to enrolment. 

    Course Fee $5,900

    Upon successful completion of all the required units of competency, you will be awarded with BSB30120 Certificate III in Business (Administration).

    Have more questions to ask?
    Please feel free to contact our office on 02 9687 2072 to discuss more about the course or send an email to admin@pcc.edu.au

  • CHC30221 Certificate III in School Based Education Support

    {image name:"Certificate III in School Based Education Support"}  

    If you would like to work as Teacher’s Assistant or work in a School Setting, then this course would be the right choice for you. Teacher’s Aides play a pivotal role in children’s development. Therefore, this course designed to prepare participants working within an education environment to support students and qualified educators. 

    This course is ideal for who wants to kick start their career in entry level positions in education environments including schools, kindergartens, preschools, school age care or other education environment. The Aide’s not only provide assistance and support to teachers but also responsible for supervising and facilitating children’s activities inside the classroom as well as outside during playtime. The course is expected to meet the training needs involve working effectively with students include managing behaviour, supporting student development, and learning within curriculum framework, working with diverse people, follow legal and ethical framework, child protection etc. It also covers all the necessary skills, techniques, strategies required to contribute to students learning and development needs in school setting involving feedback skills, best questioning techniques, assist teachers for smooth operational needs in classroom or in educational setting.

    This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. Please note that classes may not be available when you are reading this course description, but the college still encourages the potential candidates to register their interest by joining the waiting list (available at the bottom of this page)

    *Prerequisites
    All practical tasks must be completed in workplace or in a school setting. Therefore, students are responsible to find volunteer placements or paid work placements.
    Whilst there are no prerequisites for this course, it is expected that you have adequate language, literacy and numeracy skills and computer skills to be able to interact with peers, trainers and completing assessments using a computer either in the classroom, at home or at your workplace.

    This course includes the following units of competency:
    15 units are required to achieve the full qualification, which consists of 10 core unit and 5 elective units.
    CHCDIV001  Work with diverse people 
    CHCEDS033  Meet legal and ethical obligations in an education support environment 
    CHCEDS034  Contribute to the planning and implementation of educational programs 
    CHCEDS035  Contribute to student education in all developmental domains 
    CHCEDS036  Support the development of literacy and oral language skills 
    CHCEDS037  Support the development of numeracy skills 
    CHCEDS057  Support students with additional needs in the classroom 
    CHCEDS059  Contribute to the health, safety and wellbeing of students 
    CHCEDS060  Work effectively with students and colleagues 
    CHCEDS061  Support responsible student behaviour 
    CHCEDS056  Provide support to students with autism spectrum disorder
    HLTAID012  Provide First Aid in an education and care setting 
    CHCEDS048  Work with students in need of additional learning support
    CHCPRT025  Identify and respond to children and young people at risk 
    HLTWHS001 Participate in workplace health and safety

    Delivery Strategies
    This course will be delivered in a face-to-face classroom-based environment  one day or days per week.  A qualified and skilled trainer will guide your through. Self-paced option is also available.  Learning strategies include role play, case study, demonstrations, lectures, and classroom activities etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

    Course cost: $6,500
    

    NSW Government subsidy may be available for eligible participants. Please call 02 96872072 or send an email to admin@pcc.edu.au to assess your eligibility for subsidised fee.

    Need more information?
    Should you require further information, please contact our office on 02 96872072 or send an email to admin@pcc.edu.au 

    Please note this is general advice. For more information refer to the relevant standards, please visit https://www.asqa.gov.au/standards

  • SIR30216 Certificate III in Retail

    {image name:"Certificate III in Retail"}

    Do you want to work as Retail Professional, then this course is the right choice for you. This course is designed to fulfil all the primary needs and requirements for individuals who would like to kickstart their career in the Retail industry or working in the retail industry wanting to up-skill or stepping up in the supervisory position.

    After successful completion of our SIR30216 Certificate III in Retail, you will gain the knowledge and practical skills that will allow you to successfully;
    • Engage customers
    • Maintain daily store operations
    • Work effectively
    • Advise on products and services
    • Identify and respond to security risks

    This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. 

    You have twelve months to complete this course from the date of commencement. 

    Prerequisites
    Whilst there are no prerequisites for this course, it is expected that you have adequate language, literacy and numeracy skills and computer skills to be able to interact with peers, trainers and completing assessments using a computer either in the classroom, at home or at your workplace. Moreover, the course covers all aspects of engaging customer, maintaining daily store operations and delivering on organisational expectations.

    This course includes the following units of competency:
    13 units are required to achieve the full qualification, which consists of 8 core unit and 5 elective units.
    SIRXCEG001 Engage the customer 
    SIRXCEG002 Assist with customer difficulties 
    SIRXCEG003 Build customer relationships and loyalty 
    SIRXCOM002 Work effectively in a team 
    SIRXIND001 Work effectively in a service environment
    SIRXRSK001 Identify and respond to security risks 
    SIRXSLS001 Sell to the retail customer
    SIRXWHS002 Contribute to workplace health and safety
    SIRXCOM001 Communicate in the workplace to support team and customer outcomes 
    SIRRINV001 Receive and handle retail stock 
    SIRXMKT002 Use social media to engage customers 
    SIRWSLS002 Analyse and achieve sales targets
    CHCDIV001 Work with diverse people 

    Delivery Strategies
    This course will be delivered in a face-to-face classroom-based environment with a qualified and skilled trainer and the self-paced journey for a thorough understanding of the competency requirements and to prepare for the assessments. Learning strategies include role play, case study, demonstrations, lectures, and classroom activities etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

    Assessment Strategies
    Assessments for this qualification include both formative and summative assessments which involve a variety of activities including knowledge questions, case studies, presentations, projects, demonstration, observations etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

    Resource Requirements
    Learner manuals will be provided at no further cost than the course fee. This course requires the use of computer and internet either in the classroom or at the students’ home or workplace to research the relevant legislations, industry standards and to develop relevant workplace documents.

    How much work is involved in completing the course?
    Please note assessments for this course involve significant work both during and after the sessions. 10 to 15 hours of study is expected every week. You will have maximum of two attempts to submit your assessments in each unit of competency. If you are considered Not Yet Competent after the second submission, you may choose to undertake a gap tutorial, which will attract further fee.

    NSW Govt Funding
    

    NSW Government subsidy may be available for eligible participants.  Please call 02 96872072 or send an email to admin@pcc.edu.au to assess your eligibility for subsidised fee.  Please do not enrol online and contact our office.

    Course Fee $5,900

    Please do not enrol online if you find yourself eligible for NSW Govt subsidy. Just send us the completed enrolment form (https://www.parramattacollege.com.au/enrol), a copy of your Centrelink Statement if you receive Commonwealth Welfare benefit and a copy of your photo ID. We will then let you know how much subsidy you are entitled to.

    Recognition of Prior Learning (RPL)
    If you believe you already have skills and experience relevant to the competencies of this course, please let the trainer know for a recognition. Please note that applying for RPL may not automatically result in the issuing of the skill set. In case of any gaps found, you will be advised of those gaps and asked to provide further evidence against your RPL claim. If you are still considered Not Yet Competent (NYC), you may be offered a tutorial for those gaps, which will incur further cost.

    Competency outcome
    On successful completion of all the assessments, you will be awarded with an AQF Certificate from SIR30216 - Certificate III in Retail.

    Career Pathways
    After successful completion of this qualification, you may choose to pursue the following opportunities:
    • Retail Assistant
    • Department Manager (Retail)
    • Assistant Manager (Retail)
    • Store Manager (Retail)

    Please note that the Parramatta Community College does not guarantee employment.
    More information
    Please feel free to contact our friendly enrolment officers on 02 9687 2072 to discuss more about the course or send an email to admin@pcc.edu.au

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